Trusted by the best.
Works with the tools you're already using
Forward appointments to your calendar or directly into your job management tool. We insist on full integration with every customer.
Jobber
Vagaro
ServiceTitan
Workiz
Housecall Pro
LMN
Google Calendar
GlossGenius
ServiceM8
Microsoft Outlook
Yardbook
Service Fusion
Service Autopilot
FieldEdgeJobberVagaroServiceTitanWorkizHousecall ProLMNGoogle CalendarGlossGeniusServiceM8Microsoft OutlookYardbookService FusionService AutopilotFieldEdgeOur Mission
To grow American service businesses through tier-1 software and servanthood.
You're spending thousands on leads and then missing the call.
The phone rings and nobody answers.
They call your competitor.
By the time you call back an hour later, the customer is gone.
Built for businesses that depend on their phones.
OneDial learns your business inside and out, then configures your new CSR to those details.
HVAC
Emergency no-heat and no-cool calls answered and routed to the right tech, day or night.
Plumbing
Burst pipes can't wait. Every call gets booked or live-transferred before the water spreads.
Commercial Lawncare
Quote requests and schedule changes handled while your crews stay out mowing.
Nail Salons
Bookings, reschedules and questions answered while your chairs stay full.
27% of inbound trade calls are missed
According to Housecall Pro
Avg job value is $2,100
$56,700
/ month
in potential lost revenue for companies getting at least 100 calls per month.
What customers think
“I’m amazed at OneDial. How well it answers specific questions, how natural it sounds and most importantly, how it gets my customers the help they specifically need. I knew it would help my business from the moment I first tried it.”
Danielle Brock
GM of The Property Group
“We were missing valuable calls due to service issues, and it’s hard to work and answer every single call. Now things have been a lot more efficient, and it takes the stress out of answering every call. As small as we are, juggling that one function was causing us to lose more than I even want to know. Call Colin, and maybe he can help you as much as he’s helped us.”
Chip Griffith
President, Texas 1st Choice Heat & Air
Built to bring service businesses more work.
Be the first to respond
Most homeowners call multiple service companies. The first to answer often gets the job.
Never miss emergency revenue
After-hours emergency calls are often the highest-value opportunities in your business. Capture them all.
Grow sales and cut payroll
Handle more service calls and more install leads without hiring another office employee.
Keep your team in the field
Service managers should manage service, techs should run calls and owners should grow the business instead of answering phones.
Your new customer service flow
Onboarding is a breeze
We guide you from the first conversation through a seven-day trial, full implementation and measurable results.
Start with discovery
We learn your business, confirm pricing and agree on what a successful trial should show. Then we build a first version of your agent with its own test number, available for seven days.
Try your voice agent
For seven days, your calls forward to OneDial and you get an email summary of every call. There is no dashboard and no changes to your systems yet, and you can switch the forwarding off at any time.
Launch with full integration
Once you activate your account and the implementation fee is settled, we build your production agent, connect your systems with Next-Step Automation and test everything with you before go-live.
Keep your existing number without installing new hardware. We handle the setup and test everything before go-live.
Everything you get with OneDial
Every plan includes your voice agent, Next-Step Automation, your dashboard and email summaries. Full integration with your systems is part of every plan, not an optional add-on.
Your voice agent
A natural-sounding agent answers every call on your existing number, day and night, answering questions, transferring emergencies and, where your systems support it, booking appointments.
Next-Step Automation
After each call, the follow-up happens on its own, whether that means creating a lead, updating a customer record or booking an appointment in the systems you already use. We insist on full integration with every customer.
Your OneDial Dashboard
See every call, recording, transcript and outcome in one place, so you always know what came in and what happened next.
Email summaries
A clear summary of each call arrives in your inbox, so nothing slips through even when you're out on a job.
Here's what ABC Plumbing, Inc. sees when they log in.
| Date and time | Caller | Reason | Outcome | Next-Step Automation |
|---|---|---|---|---|
| Oct 23 · 9:42 PM | Dana Whitfield | Burst pipe under kitchen sink | Emergency transfer | On-call tech dispatched |
| Oct 23 · 4:15 PM | Marcus Lee | Water heater not heating | Appointment requested | Job created in Housecall Pro |
| Oct 23 · 11:08 AM | Priya Shah | Quote for repiping a 1960s home | Appointment requested | Estimate added to the schedule |
| Oct 22 · 7:31 AM | Tom Alvarez | Do you offer financing? | Questions answered | Lead added to the CRM |
Simple, transparent pricing
There are no hidden fees or long-term contracts. Start with after-hours coverage, then expand to all calls or build a fully tailored phone operation.
After Hours
$250 setup
For service businesses that want every after-hours caller answered without adding another person to payroll.
- After-hours AI receptionist
- 500 minutes included
- Answers common caller questions
- Captures lead and appointment details
- Calendar integration
- Immediately routes urgent emergency calls
- Next-Step Automation
- Email notifications with call summaries
- Dashboard with calls, outcomes and analytics
Pro
Most popular$500 setup
For companies looking to grow their revenue through high-quality customer service, all day long.
- Everything in After Hours
- 800 minutes included
- Business-hours overflow coverage
- Calendar and CRM integrations
- Advanced Next-Step Automation
- Custom call routing and escalation rules
- Lead capture and appointment details
- Dashboard with calls, outcomes and analytics
Unlimited
White-glove implementation
For multi-location service businesses that need a fully tailored phone operation, not just call coverage.
- Everything in Pro
- Unlimited calls a month
- 3+ office locations
- Advanced routing and custom workflows
- Multiple language support
- Customer text campaigns
- Advanced analytics and reporting
- Continuous new-feature access
- Dedicated customer support representative
- In-person onboarding