Trusted by the best.
Works with the tools you're already using
Forward appointments to your calendar or directly into your job management tool.
Jobber
Google Calendar
ServiceTitan
Housecall Pro
Microsoft Outlook
FieldEdge
Service FusionJobberGoogle CalendarServiceTitanHousecall ProMicrosoft OutlookFieldEdgeService FusionOur Mission
To grow American HVAC businesses through tier-1 service and software.
You're spending thousands on leads. Then missing the call.
The phone rings.
Nobody answers.
They call your competitor.
You call back an hour later.
Too late.
27% of inbound HVAC calls are missed
According to Housecall Pro
Avg job value is $2,100
$56,700
/ month
in potential lost revenue for companies getting at least 100 calls per month.
What customers think
“I’m amazed at OneDial. How well it answers specific questions, how natural it sounds and most importantly, how it gets my customers the help they specifically need. I knew it would help my business from the moment I first tried it.”
Danielle Brock
GM of The Property Group
“We were missing valuable calls due to service issues, and it’s hard to work and answer every single call. Now things have been a lot more efficient, and it takes the stress out of answering every call. As small as we are, juggling that one function was causing us to lose more than I even want to know. Call Colin, and maybe he can help you as much as he’s helped us.”
Chip Griffith
President, Texas 1st Choice Heat & Air
Built to bring HVAC businesses more work.
Be the first to respond
Most homeowners call multiple HVAC companies. The first to answer often gets the job.
Never miss emergency revenue
After-hours no-heat and no-cool calls are often the highest-value opportunities in your business. Capture them all.
Grow sales and cut payroll
Handle more service calls and more install leads without hiring another office employee.
Keep your team in the field
Service managers should manage service. Techs should run calls. Owners should grow the business. Not answer phones.
Start delivering for your customers, instantly
Onboarding captures 34 details about how you run your business, so your agent speaks like a teammate who has been there for years.
Hours, service area, financing, maintenance plans, service types and the brands you support all live in one knowledge base your agent draws from on every call.
Onboarding is a breeze
Connect with sales
Uncover business needs and tailor the OneDial solution to you.
Try free
7-day after hours-only pilot to experience our zero-risk solution.
Get started
Confirm your call flow and start closing more appointments with less headaches.
Simple, transparent pricing
No hidden fees. No long-term contracts. Start with after-hours coverage, then expand to all calls or build a fully tailored phone operation.
After Hours
$250 setup
For HVAC shops that want every after-hours caller answered without adding another person to payroll.
- After-hours AI receptionist
- Answers common caller questions
- Captures lead and appointment details
- Calendar integration
- Immediately routes urgent no-heat and no-cool calls
- Email notifications with call summaries
- Dashboard with calls, outcomes and analytics
Pro
Most popular$500 setup
For companies looking to grow their revenue through high-quality customer service, all day long.
- Everything in After Hours
- Business-hours overflow coverage
- Calendar and CRM integrations
- Custom call routing and escalation rules
- Lead capture and appointment details
- Dashboard with calls, outcomes and analytics
Unlimited
White-glove implementation
For multi-location HVAC operations that need a fully tailored phone operation, not just call coverage.
- Everything in Pro
- Unlimited call volume
- 3+ office locations
- Advanced routing and custom workflows
- Multiple language support
- HVAC customer text campaigns
- Advanced analytics and reporting
- Continuous new-feature access
- Dedicated customer support representative
- In-person onboarding